Consulting
Delivery Manager
About Us
JigNect is a global, AI-first Quality Engineering partner that helps companies ship reliable software with confidence. Our teams work with clients around the world, and we are looking for a Delivery Manager to lead how we deliver for them.
Role Overview
As a Delivery Manager, you will be accountable for the successful delivery of client engagements. You will lead project teams, manage client relationships and make sure every project is delivered on time, within scope and to a high standard of quality.
Key Responsibilities
- Own end-to-end delivery across multiple client projects and teams.
- Plan resources, timelines and milestones, and track them against commitments.
- Act as the main point of contact for clients on delivery, escalations and expectations.
- Identify delivery risks early and put mitigation plans in place.
- Mentor project leads and team members, and support their growth.
- Drive Agile practices, process improvements and delivery best practices.
- Report on delivery health, utilization and key metrics to leadership.
- Support pre-sales activities such as estimates, proposals and solutioning.
Requirements
- 7-9 years of experience in IT services, with at least 3 years in a delivery or project management role.
- Proven experience managing multiple projects and distributed teams.
- Strong client communication and stakeholder management skills.
- Solid understanding of Agile and Scrum delivery models.
- Good grasp of software testing and quality engineering concepts.
Nice to Have
- Experience delivering QA and test automation engagements.
- PMP, CSM or similar certification.
- Experience working with international clients.
What We Offer
- A leadership role with real ownership and visibility.
- Opportunity to shape delivery practices in an AI-first company.
- A supportive, growth-focused culture.
