Functional Testing of a Loyalty-Based Crop Nutrition Mobile Application (iOS & Android)
Customer :
- Our client is the world’s leading crop nutrition company and a provider of environmental and agricultural solutions, actively tackling global challenges and creating positive change.
- The application provides crop nutrition solutions based on their experience and also provides various types of fertilizers to its customers.
- The client has developed the loyalty-based crop nutrition mobile application to promote their products and enhance customer engagement.
- The client has developed a web application for administrative roles and a mobile application (available on Android and iOS) for customers who require solutions related to crop nutrition or wish to purchase products. This includes farmers, retailers, dealers, sub dealers and product representatives.
- The application aims to provide real-time recommendations and insights based on crop type, soil conditions, weather data, and other relevant factors.
Challenges :
The main objectives of the functional testing for the crop nutrition web/mobile application are as follows:
- To make sure that their mobile application is free of errors and does not have frequent bugs when customers place orders.
- To verify the accuracy and effectiveness of all features.
- To ensure compatibility with various operating system versions. Their mobile applications should ideally support multiple versions of iOS and Android to cater to a wide user base.
- Ensuring compatibility across multiple versions of the application while adding new features poses a challenge, especially when some users are using older versions.
- The identification and resolution of any bugs or issues that could hinder the performance of the application.
- To verify that the application delivers precise and prompt recommendations about their products to farmers and its customers.
Solution :
To address the objectives, the client reached out to JigNect. JigNect’s team then adopted the following approach to meet the client’s requirements.
Test Planning :
- The functional testing team at JigNect determined the testing scope, which included the application’s features, platforms, and testing environments. They created a thorough test plan that outlined the objectives, test cases, and data requirements. Additionally, they identified the required test resources, such as mobile devices, simulators, or emulators.
Test Design :
- Jignect’s team created test cases based on functional requirements, covering all features and possible user scenarios, and designed test data to cover various crop types, soil conditions, and weather scenarios. Also Produced and maintained test documentation, including test plans, cases, and results, to ensure adherence to industry standards and best practices.
Test Execution :
- The testing team executed test cases on different mobile devices, including smartphones and tablets, running various operating systems such as iOS and Android. Then they validated the correctness of recommendations provided by the application against expected results. Also record all defects or bugs encountered during testing and report them to the development team. JigNect’s testing team ensured the quality of apps by Regression Testing during their launch in multiple countries. They were involved in the entire process, from alpha/beta testing to engaging with end users and real customers, before finally releasing the products. During the test execution, Jignect’s team has taken the necessary precautions to address the following factors :
- Build Installation : For build installation, Jignect’s team utilized Firebase distribution for both Android and iOS platforms. For beta versions of the application the team used TestFlight (Apple’s iOS beta testing platform) for iOS and Playstore for Android.
- App Versions : Managing multiple app versions poses a challenge in ensuring compatibility across multiple versions of the application in iOS and Android. To address this, the testing team conducted the testing of various versions to identify and rectify any compatibility issues after update of application.
- Device Types : Device fragmentation in the Android ecosystem presents challenges due to the wide range of manufacturers, models, screen sizes, and hardware specifications. For this testing team performed the application testing across diverse devices and ensured that the application performs consistently and offers an optimal user experience.
- Different OS : The testing team performed rigorous functional testing on different operating systems across iOS and Android platforms to ensure the application’s functionality, user interface, and performance remain consistent and error-free.
- Device Compatibility : Ensuring compatibility across different mobile devices and operating systems can be complex. Mitigation involves testing the application on a variety of devices and using emulators or simulators to cover a broader range of configurations.
- Loyalty Points Tracking and Reward Redemption : JigNect’s testing team have verified that the loyalty points are correctly updated when users purchase the company’s products. Additionally, the testing team has confirmed that the application accurately displays the loyalty points balance. The testing team has thoroughly tested the process of redeeming loyalty points for rewards, ensuring that the application deducts the appropriate number of points and updates the reward status accordingly. Moreover, the testing team has verified that redeemed rewards are promptly reflected in the user’s account and can be easily claimed.
Defect Tracking and Reporting :
- The testers used a defect tracking system to record and keep track of identified issues. Throughout the testing phase, they came across various problems such as UI glitches, synchronization failures, and occasional crashes. They documented each bug in the defect tracking system, offering detailed instructions to replicate the issue, along with screenshots and logs for better comprehension and resolution. They prioritized and categorized defects based on their severity and impact on the application’s functionality. Finally, they generated test reports that summarized the results of the test execution, including the number of test cases that were executed, passed, and failed.
Alpha and Beta Testing :
- Alpha Testing : Following initial functional testing, JigNect’s team performed alpha testing with other stakeholders. This phase aimed to assess the stability, performance, and overall user experience of the application. The feedback received during alpha testing was instrumental in identifying significant issues and necessary improvements prior to entering the beta testing phase.
- Beta Testing : After addressing the issues identified in the alpha testing phase, the application moved to the beta testing phase. During this stage, Jignect’s team worked with a group of real customers to test the application in a production environment, evaluating its usability, performance, and identifying any remaining bugs or inconsistencies. The feedback obtained during beta testing helped to refine the application before its final release.
Benefits :
The client experienced multiple advantages after incorporating functional testing for their web/mobile application, as mentioned below.
- Enhanced User Experience : Functional testing of the mobile application helped to identify and report any defects or bugs present in the application. By detecting these issues early in the development process, it allowed the development team to address them promptly, reducing the risk of critical issues reaching end-users.
- Compatibility with various Devices : Our testing team at Jignect conducted functional testing on various devices which helped the client to ensure that their application is compatible across different platforms, devices, and versions. This ensures a consistent experience for all users.
- Increased Reliability and Stability : Thorough testing of the mobile application helped to improve its reliability and stability. It ensured that the application performs consistently without crashes, freezes, or unexpected behavior, enhancing user trust and satisfaction.
- Improved Application Performance : Functional testing helped to evaluate the performance of the mobile application under different scenarios, such as varying network conditions, device configurations, and user interactions. By identifying and optimizing performance bottlenecks, it ensured that the application runs smoothly and efficiently.
- App Performance Testing: Ensuring that the app performs well under various conditions is crucial. JigNect’s team conducted extensive app performance testing to verify that the application could handle high loads and function effectively under stress.
- Mobile App Quality Assurance: The comprehensive testing approach adopted by JigNect ensured high standards of mobile app quality assurance, providing confidence in the app’s readiness for end users.
Conclusion :
Functional testing of the crop nutrition mobile application ensured its reliability, accuracy, and seamless user experience across Android/iOS devices. By following a comprehensive testing approach, including test planning, design, execution, and defect tracking, the application was thoroughly validated. This resulted in a high-quality and reliable solution for the client. The rigorous application performance testing and mobile application quality assurance provided further validation, ensuring the mobile application’s robustness and reliability.
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