The Client is a leading FinTech company based in Indonesia, offering a wide range of financial services including stock trading, mutual funds, bonds, cryptocurrencies, and more. With a vision to provide the best mobile and online trading experience in Southeast Asia, the client aims to empower retail investors, particularly the millennial generation, with access to secure and affordable investment options. Their mission is to modernize the Indonesian capital market and make it one of the most advanced in Southeast Asia. They actively collaborate with stakeholders through educational initiatives such as university seminars and online learning to promote financial literacy.
Usability testing of the loyalty-based e-commerce website revealed several areas for improvement, including navigation, registration, point earning, mobile responsiveness, and rewards showcase. The recommendations implemented as a result of the testing significantly improved the user experience, increased user engagement, and positively impacted conversion rates. By implementing the recommended changes, the website enhanced its user-friendliness, efficiency, and overall user experience, leading to increased customer satisfaction and loyalty.
Compatibility testing using device lab testing and BrowserStack is a crucial aspect of ensuring a pet product selling website’s success. By verifying the website’s compatibility across various devices and browsers, the website provided an optimal user experience, drove customer satisfaction, and maximized revenue. The combination of device lab testing and BrowserStack offers a comprehensive and efficient approach to achieve compatibility goals.
